PAYMENTS

Paid. Posted. Done.

One system for terminals, text-to-pay, and digital statements. Every charge posts to the correct patient and procedure automatically. With DearDoc Payments, the books close themselves.

HIPAA & PCI compliant
DearDoc Payments dashboard showing patient balances and payment status

Auto-synced

$2,450 posted

Practices using DearDoc collect more revenue with less effort

40%

Decrease in overdue balances

3x

Faster payment collection

20hrs

Saved per week on billing

When your payments system isn't integrated, everything happens in slow motion

Manual billing tasks eat up hours

Your staff jumps between systems, re-enters payments, reconciles reports and fixes errors that shouldn't have happened in the first place.

Follow-up is painstakingly slow

Balances are scattered across systems. Staff dig through reports to see who owes what. It's confusing, error-prone and time-consuming.

Bills don't get paid on time

Patients don't understand their bills, so they delay or forget. Your team chases them with call after call. But no one wants to give their card info by phone.

Powered by EMR Sync

Speed up your billing process with payments that sync to your ledger

Never enter another payment twice

Collect in-office payments with a DearDoc terminal. Every payment automatically syncs to your health record system — tied to the right provider, procedure and patient.

No duplicate entry. No end-of-day guesswork.

DearDoc payment terminal on a reception desk showing payment approved
All Balances dashboard showing patient payment statuses with filters

See all balances in one place

Always know who owes what, for which procedures and whether insurance has paid. Use filters like balance age, provider, and procedure to find the payments you want to collect.

Automate payment follow-ups

Send requests in batches or one at a time. Set custom text and email schedules to follow up. No more awkward calls with patients who won't give card info over the phone.

Automated payment follow-up workflow: Visit Complete → Email → Text → Final Notice → Paid

Finally get patients to pay on time

Send digital statements with the details patients need — like procedure and provider — so they can pay without calling in.

Accept Apple Pay, Google Pay, credit cards and cards saved on file. Or offer payment plans so patients can pay over time, while you get paid right away.

Apple Pay
Google Pay
Credit Cards
Payment Plans
Text-to-pay on smartphone showing payment link with Apple Pay and Google Pay options
"
The first week we started using DearDoc Payments, we collected over $8,000 in outstanding balances just from text-to-pay links. Our staff couldn't believe how easy it was.

Dr. Sarah Mitchell

Practice Owner, Bright Smile Dentistry

Billing is painfully slow. DearDoc makes it faster.

Everything you need to collect payments, reduce outstanding balances, and save your team hours every week.

Collect in-office payments with a modern terminal
Payments auto-sync to your EMR/EHR system
Send payment requests by text or email
See all open balances in one place
Customize your automated reminder schedule
Filter balances by provider, procedure or age
Accept Apple Pay, Google Pay & credit cards
Save patient credit cards on file
Offer flexible payment plans
HIPAA and PCI-compliant by default

Frequently Asked Questions

Everything you need to know about DearDoc Payments.

Yes. DearDoc Payments integrates with 96+ EMR/EHR systems. Every payment is automatically posted to the correct patient and procedure in your health record system — no duplicate entry required.

Patients can pay via credit card, debit card, Apple Pay, Google Pay, or cards saved on file. You can also offer flexible payment plans so patients can pay over time while you get paid upfront.

Absolutely. Use the DearDoc terminal for in-office payments and send text-to-pay or email links for remote collections. Every payment syncs to the same dashboard regardless of how it was collected.

Yes. All payment data is encrypted with 256-bit AES encryption, and our platform is fully HIPAA-compliant and PCI DSS Level 1 certified — the highest level of payment security.

Our onboarding team handles the integration with your EMR system and trains your staff on the platform. Setup is fast and straightforward.

Yes. Every practice gets a dedicated success manager who provides hands-on training for your team and ongoing support to ensure you get the most out of DearDoc Payments.

Collect payments faster. Without the manual effort.

Find out how DearDoc Payments can work for your practice by speaking to an expert.